Whipcord Edge is committed to being the best possible network citizen. To assist us in protecting the usefulness and enjoyment of the Internet for our Customers and for other users, we require that our Customers comply with the terms of this document, which outlines our policies on acceptable use of our services.
When using Whipcord Edge Internet access services, hosting services, internet working services, or any chat rooms, message boards, news groups, software libraries, personal web pages or any other message or communication services that may be available to the Customer on or through Whipcord Edge Internet systems (collectively, the “Communication Services”), the Customer is prohibited from engaging in certain activities which include, but are not limited to, those described in this Acceptable Use Policy.
For the purposes of this Acceptable Use Policy, a “Customer” is an individual or organization that has a service agreement or contract with Whipcord Edge for use of the Communication Services, or otherwise uses the Communication Services.
If the Customer engages in any of the prohibited activities described below it may, at the sole discretion of Whipcord Edge and without notice to the Customer, result in the immediate (1) restriction, suspension or termination of the Customer’s use of the Communication Services (including without limitation the Customer’s Whipcord Edge Internet access or hosting service), without compensation to the Customer, (2) blocking or filtering of the Customer’s content, data or materials, (3) application of complaint processing fees, disconnection fees and additional service charges to the Customer’s account, (4) deletion of the Customer’s content, data or materials from Whipcord Edge servers, or (5) involvement of law enforcement agencies. Such activities may also result in civil or criminal liability.
The foregoing applies notwithstanding any language or term to the contrary contained in any agreement that the Customer may have with Whipcord Edge.
The Customer is responsible for use of the Communication Services by any third party who directly or indirectly utilizes the Communication Services provided by Whipcord Edge to the Customer, whether or not such use has been authorized by the Customer.
While using the Communication Services, the Customer is prohibited from, in Whipcord Edge’s sole judgment, posting, uploading, reproducing, distributing or otherwise transmitting information or materials where such activity gives rise to civil liability or from otherwise violating the rights or assisting others to violate the rights of Whipcord Edge or any third party, including, but not limited to, the violations listed below:
While using the Communication Services, the Customer is prohibited from, in Whipcord Edge sole judgment, posting, uploading, reproducing, distributing or otherwise transmitting information or materials where such activity gives rise to civil liability or from otherwise violating the rights or assisting others to violate the rights of Whipcord Edge or any third party, including, but not limited to, the violations listed below:
While using the Communication Services, the Customer is prohibited from engaging in or assisting others to engage in any activity that, in Whipcord Edge sole judgment, (1) violates applicable policies, rules or guidelines of Whipcord or other on-line service providers, (2) disrupts or threatens the integrity, operation or security of any Communication Service or any computer or Internet system, (3) elicits complaints from other Internet users or Internet service providers, (4) is contrary to any law or regulation, or (5) is otherwise objectionable. Examples of such prohibited activity include, but are not limited to:
Whipcord Edge may cooperate with other on-line service providers to discourage and resist abuses of acceptable use policies. Whipcord Edge reserves the right to take corrective action against the Customer upon notification to Whipcord Edge of unacceptable activities by the Customer on other networks. The Customer is prohibited from using the services of another provider to engage in or facilitate any activity that violates this Acceptable Use Policy.
The Customer will indemnify and hold harmless Whipcord Edge from all demands, claims, proceedings, awards, action, damages, losses, costs, charges and expenses, including legal fees, incurred by or made against Whipcord Edge, which result from or relate to violation by the Customer of this Acceptable Use Policy. The Customer shall give Whipcord Edge prompt notice of any such demand, claim or proceeding that the customer is aware of.
Customers must report security incidents, breaches, or concerns promptly by submitting a ticket to the Whipcord Edge Network Operations Centre (email@example.com). Whipcord Edge Operations personnel will investigate any security issues promptly and report to the Chief Security Officer as required.
Nothing in this Acceptable Use Policy shall be interpreted to limit Whipcord Edge rights or remedies in any way with respect to any of the foregoing activities (including, without limitation, Whipcord Edge rights or remedies under any agreement between Whipcord and the Customer) and Whipcord Edge reserves all rights and remedies available to it with respect to such activities at law or in equity. Whipcord does not assume liability to the Customer or any other party for failure to enforce the terms of this Acceptable Use Policy.
The terms of this Acceptable Use Policy may change at any time and without prior notice. The Customer is responsible for frequently reviewing this Acceptable Use Policy posted on Whipcord Edge web site to obtain timely notice of any such changes.
If you have any questions about this Acceptable Use Policy, please e-mail Whipcord Edge at firstname.lastname@example.org.
Whipcord Edge will adhere to internally defined and audited security standards, and has implemented industry standard procedures to ensure the security and confidentiality of Customer Data, to protect against anticipated threats or hazards to the security or integrity of Customer Data, and protect against unauthorized access to or use of Customer Data. Whipcord Edge will inform Customer of any breach of Security that affects Customer Data, or any known unauthorized access of Customer Data.
Whipcord Edge requires that all clients adhere to Whipcord Edge security standards. All customers must report security concerns or breaches to Whipcord that may cause impact to the facility and/or other customers.