Whipcord focuses on customer satisfaction
Sure, every business wants to ensure their customers are satisfied, but we're committed to providing an excellent experience from our first contact to your entire duration with us. Just how committed are we? Ask our customers! Last year our customers gave us a 96% overall Customer Satisfaction Score, with 86% of respondents saying their Whipcord experience was Excellent or Very Good.
Our customers are eager to recommend us to their peers and 46% of respondents rated us as "Much Better" than other data providers they've worked with.
We live and breathe not just to simply sell products and services, but to help our customers solve an issue so they can focus on their continued success in their own businesses and organizations. Our high-touch customer service promise means our main goal is concentrating on what our customers need and gives us the flexibility to create a unique solution every time.
Our 2016 Customer Satisfaction Survey has been released, check it out below!